Order Minimum

• We have a $90 minimum for all delivery orders.
• No minimum for pick-up orders.

Administrative Fees

• Covers operational as well as transportation costs.
• Please note this fee is not gratuity. 
• If your delivery address falls outside of our delivery zones, you can schedule a pick-up by emailing us at catering@eatnaya.com 

Lead Time & Delivery Windows

• Kindly place your order with 24-hour notice.
• Orders will be delivered within your selected 15-minute delivery window. Punctual service is of our highest priority; please schedule accordingly. If your preferred delivery time is not available, your order will be scheduled for the next available time slot.

Cancellation Policy

• If you need to cancel your order, let us know as soon as possible. 
• Same-day order cancellations may be subject to a 50% cancellation fee.